Question 1

How do I look after my safety razor?

Accepted Answer

Rinse the head under clean water after each shave, shake it off and let the razor air-dry outside the shower. Change the blade roughly every 5 to 7 shaves, or as soon as it starts to tug.

Question 2

How do I wash reusable makeup remover pads?

Accepted Answer

Rinse them after use, pop them into the wash bag provided and machine wash at 40°C with your laundry. Skip the fabric softener, which makes them less absorbent, and let them air-dry.

Question 3

What should I do with my old bamboo toothbrush?

Accepted Answer

Pull out the bristles with pliers: they are nylon and go in your general waste. The bamboo handle can go in your home compost or be reused as a label for your herb pots.

Question 4

Can I fly with my safety razor?

Accepted Answer

Yes, but blades are not allowed in hand luggage: pack them in your checked bag, or travel with just the handle and head and buy blades when you arrive. Always check your airline's rules before you fly.

Question 5

How long does delivery take, and can I return items?

Accepted Answer

Delivery time depends on your country: the latest delivery date is shown in your cart before payment and in the confirmation email, and you receive a tracking number as soon as your order ships. Shipping is free on orders from €49. You have 14 days after delivery to withdraw, using the “Withdraw from the contract here” link at the bottom of every page.

Frequently asked questions

Frequently asked questions

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